Posting questions and receiving answers are available 
on the Freeborn County egram website. 
You must be an authenticated user to ask questions. 
Click on the green “+ADD” button in the “Messages” 
section of the Contract page. 
An “Ask a Question” window will appear
(If window does not appear check your popup settings). 
Type your question in the “Question” area and Click on Submit. 
The answer will be posted in the “Messages” section of the 
Contract page within 48 hours. 
All Plan Holders will be notified by email of the 
question being posted. 
Click on “Details” next to the message for the answer.
Every attempt will be made to answer posted questions 
within 2 business days. 
No answers to questions posted after 2:00 pm on the day 
prior to bid opening date.